Feedback and reviews


"A beautiful pencil case - high quality case and classy, classic font for initials. Very impressed with customer service of company who messaged to say product would be delayed as they felt the quality of the cases they had received didn't meet the standard they would be happy sending out to their customers and as such, wanted to wait for a replacement batch but as they though I'd ordered it as a gift (I'm assuming because my initials and the ones I'd ordered didn't match up!) would I accept a leather bound notebook with the same initials in the meantime? A very generous gesture which I received swiftly and was also of beautiful quality. The recipient of the notebook and later, the pencil case, was delighted. I would not hesitate to recommend the product(s) and company- very impressed by both."
Anon, via Feefo, May 2017 

Amazing quality, ability to personalise. Quick delivery. Bought one last year as well. Will definitely get one for 2018 as well!
Anon, via Feefo, December 2016 

The personalised diary I ordered is absolutely beautiful. The diary was delivered quickly, packaged beautifully and the customer service was excellent.It's very clear the Hope House Press team care very much that their products make people happy. Well I am - very happy indeed.
Facebook Review, November 2016

"Very helpful, prompt delivery and beautiful journal that was an anniversary present for my husband"
Facebook Review, November 2016

"It smells like the inside of a Porsche"
Teenager, on receiving the notebook, April 2016.

"Absolutely love it , it feels good and looks good and does the job perfectly x" 
Anon, via Feefo, 30 January 2014

"Hope House Press were incredibly accommodating and great at answering questions quickly etc. The book itself is a joy, thank you". 
Anon, via Feefo, 28 January 2014

"The book is just lovely, very soft leather, exceptional quality.
Anon, via Feefo, 22 August 2013

"Beautiful and well made - I bought this for my Husband for our 1st Wedding Anniversary (Paper) and I couldn't be happier with it. The leather is lovely and the personalisation on the front is a great finishing touch!" 
Anon, via Feefo, 21 August 2013

"The journal arrived quickly and as described. On opening the package it arrived in a delightful gift box (great for a man and saves wrapping!) and inside was the journal which looks great.The leather is soft and the paper is of good quality. A perfect gift. Thank you!! Kind regards, Cuong"
Cuong Huynh, June 2013

 "Lovely product - really good quality. I bought it as a present for someone and they loved it."
Anon, via Feefo May 2013

"Just to let you know the journal arrived first thing this morning. It looks fantastic I am so pleased with it and I know my friend will love it. Thank you also for the fantastic service. Kind regards, Yasmin" 
January 2013

"My daughter absolutely loves this diary - so much so that she intends to purchase herself one next year! The quality is superb & the personalisation brought a great big smile to her face! Worth every penny!" 
Anon, via Feefo January 2013

"Professional, friendly company with excellent communications - very personal service and ordered item was of very high standard. Can't praise it enough!"
Anon, via Feefo January 2013

"I can honestly say that I received the best service from any internet purchase that I have ever experienced. I could not have been more happy with the quality of the Journal I received, this was a gift for a very special person and they were delighted with what they received. The Leather and personalisation look and feel of the highest quality. There is nothing better that a great, simple product made to such high standards. Thank you!" 
Anon, via Feefo November 2012

"Beyond excellent !!!! Butter soft leather and beautifully textured paper.The presentation was a pure joy !! Small card, a single chocolate, loads of tissue paper - all the things which make such a difference.I am overwhelmed - worth every penny spent - thank you." 
Anonvia Feefo October 2012

"Please accept my sincere thanks for my order. It has arrived beautifully gift wrapped and with a complimentary gift card. This little touches make you stand out from the norm. Thank you this will make a beautiful and personal gift. Best wishes."
L Pickard, October 2012

"Really can't say enough good things. They went out of their way to make sure I had the item in time at very little notice 5*. Excellent product. High quality my dad loved the present."
Anon, via Feefo, October 2012

“Sarah was extremely helpful. I ordered 11 products of the same type and they were all delivered on time, correctly labelled and beautifully wrapped. The ladies we presented these to were delighted with their personalised gift. The quality of the leather was beautiful and the colours were very stylish. We were at The Dorchester, too, so the hotel gave all the ladies a pen to go with their journal - it all worked out perfectly.” 
Anon, via Feefo, October 2012

"Just wanted to email and thank you for your personal assistance in getting this order delivered to B. It arrived on time. She was delighted with the journals and keeps taking them out and stroking them! Says they are the best presents ever"
D. Francis, October 2012

"Thank you, thank you, thank you! The gift is amazing and I'm really grateful fhat you sent it with such celerity! I'll definitely shop from you again! Thanks!!!" 
E. Alfonso, Italy, August 2012

We receieve some lovely comments about our books from customers which are posted on the feedback site Feefo. However, sometimes customers prefer to contact us personally by email - and we've decided from August 2012 to publish a small selection of their comments on this page, for you to read.

Thanks so much to all our customers who've taken the time to write to us personally; we always love to hear that you are pleased with your purchases.

"I purchased this book for a birthday present and was delighted with the result. I placed the order and as an afterthought wanted to add extra lettering. I contacted the supplier to see if this was even a remote possibility. They responded immediately, retrieved my book from the printing press and ensured my request was met despite the risk they may have had to remake the book. I also had a tight deadline which they met in plenty of time despite my last minute changes. The book looks beautiful, the quality is excellent and the packaging makes this a very special gift. The service provided was personal, professional and to be highly recommended. I would have no hesitation in using Hope House Press again and every confidence anyone ordering will be delighted with the results".   
L. King, June 2011